IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is for an IT Service Technician based in Hamburg, focusing on providing essential onsite support for clients and applications within renowned industrial companies across Germany. The successful candidate will be responsible for the operation and maintenance of client systems, handling customer inquiries, and performing comprehensive documentation of all activities. Key duties include providing operative 2nd Level Support and managing support tasks for iOS devices, network environments, and telecommunication components. The ideal candidate must possess an IT qualification or equivalent experience, initial professional experience in user support, and proficiency with Windows 10 and Office 365. This position offers flexible working hours, professional development opportunities, and the potential for permanent employment after an initial temporary contract.