Rollout Technician | Rollout Techniker (all genders)

Job Summary

This role is perfect for an enthusiastic service technician eager to apply their skills in IT support and hardware rollouts. You will be instrumental in executing a large-scale hardware rollout for a major media company, managing tickets, and providing 1st and 2nd level support both remotely and on-site. Key responsibilities include handling customer inquiries via phone, email, or in-person, maintaining asset data, and escalating complex issues. The position also involves supporting various IT projects and contributing to the continuous optimization of operational processes and structures. This is an exciting opportunity to develop within the IT sector, offering a supportive environment and the chance to work independently.