Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role is based at Piening, a leading Engineering & IT service provider in Germany, offering high planning security through an unlimited employment contract. The core responsibilities involve providing comprehensive IT support and administration for various customer systems. Day-to-day tasks include processing customer inquiries via telephone and a ticketing system, monitoring systems, and administering diverse IT technologies such as Windows Clients, Windows Servers, Linux Systems, Storage, Networking, and Firewalls. A critical component of the role is advanced troubleshooting and resolution of hardware and software issues, specifically within the Microsoft ecosystem, including MS Office 365. Candidates must bring a completed IT qualification and a minimum of three years of relevant support experience. The position is ideal for experienced professionals seeking flexible working models, continuous professional development, and a supportive, value-driven corporate culture.