Onsite Support Team Manager | Teamleiter Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role seeks an experienced Onsite Support Team Manager to take responsibility for the technical leadership and coordination of a 10 to 15-person technician team in Donauwörth. Key responsibilities include optimizing existing workflows, ensuring high service quality through internal order coordination, and participating in regular client meetings. The manager will be instrumental in escalation management and routine interaction with both key users and general end-users. Ideal candidates must demonstrate strong expertise in team leadership and possess solid technical knowledge of Windows operating systems, Google Suite, and Office 365, alongside a technical understanding of various hardware brands such as HP, DELL, and Apple. This position, offered by a market leader in Managed Services, provides an intensive onboarding process, opportunities for professional development, and a long-term career perspective, initially starting as temporary employment with the option for permanent takeover.
Required Skills
Education
Not specified
Experience
- Experience in team leadership
- Experience in escalation management
- Routine experience dealing with key users
- Routine experience in end-user support
- Experience coordinating a technical team of 10 to 15 employees
Languages
Additional
- Position located in Donauwörth; Initial contract is temporary employment with option for permanent takeover.
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