IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is for a passionate IT Service Technician specializing in Onsite Support in Hamburg, focusing on optimizing customer systems and resolving complex IT issues. Day-to-day responsibilities include installing and configuring hardware and software solutions, analyzing disruptions in customer IT environments, and developing creative solutions collaboratively within a team. The technician will also be involved in documenting work steps precisely and supporting technical escalation management. Key requirements include a completed technical education (e.g., as an IT Specialist) or comparable qualifications, detailed knowledge of Windows operating systems (Windows 10, Windows 11), and foundational networking knowledge. This position offers flexible working hours, continuous professional development, and the opportunity for independent responsibility in exciting projects, initially offered through temporary employment with an option for permanent takeover.