IT Service Technician | Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing essential Onsite-Support for client workstations within an industrial company in Berlin. The IT Service Technician will be responsible for managing Windows client systems, iOS devices, networking, and telecommunication infrastructure. Day-to-day tasks include independently executing IT support based on tickets and project assignments, processing incidents using the customer's management tool, and acting as a 2nd-Level Support contact for business users. Key qualifications include a completed IT education or equivalent, detailed knowledge of current Windows operating systems, and familiarity with networking environments (Layer 1-3 switching). This is a full-time position offered through temporary employment with a strong option for permanent takeover, making it an attractive opportunity for IT professionals seeking stability and direct customer interaction.
Required Skills
Education
Completed vocational training in IT or comparable qualifications
Experience
- Professional experience in IT support and service technology
- Experience performing IT support based on tickets and project assignments
- Experience processing incidents in a management tool
- Experience providing 2nd-Level Support for business users
Languages
Additional
- Not specified
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