IT Technician | IT Techniker (m/w/d)
wu personal GmbH Düsseldorf
Job Summary
This role involves providing essential onsite IT support and technical services for a leading international IT service provider, focusing on large enterprises and the public sector. The IT Technician will be responsible for the physical installation, setup, and connection of various IT hardware, including PCs, printers, and monitors. Key daily tasks include performing hardware upgrades, basic repairs following instructions, and managing IMAC (Installs, Moves, Adds, Changes), Onsite Swap, and Break/Fix tickets according to defined service levels. Candidates should possess a completed IT-related education or at least one year of practical experience in the IT field, coupled with knowledge of Windows 10/11, Office 365, and ticketing systems. The position requires good proficiency in both German and English, making it ideal for a technically skilled professional looking for long-term project assignments and potential client takeover.
Required Skills
Education
Completed vocational training or apprenticeship in the IT sector
Experience
- Professional experience in IT cabling and device connection
- At least 1 year of practical experience in the IT environment
- Experience working with service-level agreements (SLAs)
Languages
Additional
- Valid driver's license (PKW-Führerschein)
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