IT Technician Onsite Support | IT Techniker Onsite Support (m/w/d)

Job Summary

This role is an exciting opportunity for an IT Technician specializing in Onsite Support near Hamburg (Braak). The core focus is ensuring the availability of hardware and software through dedicated 2nd Level Support, involving extensive direct user contact. Day-to-day responsibilities include managing technical escalation processes, providing support at the Service Point, repairing desktops, notebooks, and tablets, and meticulously documenting all work processes. The ideal candidate possesses solid knowledge of Windows Client Operating Systems (especially Windows 10 and 11), experience in user support, and familiarity with MS Office applications and mobile devices. This position offers a varied role within an international environment, excellent long-term career perspectives, and the chance to join an innovative and supportive team.