Onsite IT Technician and Team Lead | Onsite IT Techniker / Teamleiter (m/w/d)

Job Summary

This role in Frankfurt am Main seeks an experienced IT professional ready to step into a leadership position, combining hands-on technical support with team management responsibilities. Day-to-day tasks involve leading a team, motivating colleagues with a solution-oriented approach, and providing comprehensive IT support, both remotely and onsite. Key technical duties include implementing IT workstations, resolving hardware and software issues on Windows endpoints, managing network/printer environments, and handling user requests via a ticketing system. A crucial aspect of the role is user training on software and hardware utilization. Candidates must possess a background in IT, strong knowledge of Windows operating systems, experience with onsite/remote support, and familiarity with SLAs and Mac systems. The position offers an opportunity for professional development and is initially a temporary placement with the option for permanent employment.