IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

This role involves providing critical Second Level IT Service Support in Mannheim for a specialized IT consulting firm. The technician will be responsible for handling disruptions and customer inquiries, coordinating support both on-site and remotely. Key day-to-day activities include active participation in IT infrastructure projects, collaborating with various departments, supporting existing and new IT systems, and ensuring the availability and development of customer-specific IT infrastructures. The ideal candidate possesses a completed IT education (e.g., IT Specialist for System Integration) or equivalent professional experience, coupled with strong knowledge of Microsoft Windows Server and Client environments. This position offers good development opportunities, collaboration within a supportive team, regular working hours, and an interesting and responsible field of work, with the option for permanent employment after an initial temporary contract.