ICT Service Manager (Digital Workplace & Collaboration) | ICT Servicemanager (w/m/d) Digital Workplace & Collaboration

Job Summary

This pivotal role as an ICT Service Manager focuses on the Digital Workplace and Collaboration environment, acting as the central point for ensuring optimal service delivery to medical, nursing, and administrative staff. Key responsibilities include implementing and managing the entire client infrastructure, maintaining financial oversight (budget control, reporting), and actively supporting ITIL processes such as Change, Problem, and Incident Management (2nd/3rd level support). The manager will also oversee software distribution, contribute to architecture design, ensure security compliance, and drive the integration of future M365 and cloud services. The ideal candidate possesses a degree in IT or Business Informatics, or extensive ICT Service Management experience, alongside proven expertise in the ITIL framework and Digital Workplace technologies (Windows OS, MS Products). This position offers a high degree of autonomy and the chance to shape the digital future within a complex and meaningful healthcare setting.