Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role involves providing essential technical support and administration for a variety of client systems within one of Germany's top engineering and IT service providers. Day-to-day responsibilities include handling customer inquiries via phone and a ticketing system, administering and monitoring client environments, and maintaining comprehensive documentation. You will be actively involved in supporting diverse IT technologies, including servers, clients, storage, networking, and firewalls, with a strong focus on Windows and Linux systems. The ideal candidate possesses a relevant IT qualification and at least three years of support experience, particularly within the Microsoft ecosystem and MS Office 365. This position offers high job security through an unlimited contract, flexible working hours for excellent work-life balance, competitive compensation, and opportunities for continuous professional development.