IT Support Specialist | IT Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is an excellent opportunity to join one of Europe's leading IT service providers, supporting their end customers. The IT Support Specialist will be responsible for managing end-user devices, including inventory management, registration, issuance, and retrieval. Day-to-day tasks involve handling incoming service requests via hotline and ticketing systems, setting up and cabling workstations, and performing essential troubleshooting for hardware and software issues. Ideal candidates must possess a completed vocational qualification in IT systems integration or equivalent, coupled with experience in hardware/software support and proficiency in Windows 10/11 and MS Office. This full-time, permanent position offers excellent career prospects, modern workplaces, and the chance for permanent employment with the client company, focusing heavily on customer and service orientation.
Required Skills
Education
Vocational qualification as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification
Experience
- Professional experience in conducting hardware and software support
- Experience in setting up and configuring workstations
Languages
Additional
- Not specified
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