IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Dec 18, 2025
Full-time
Permanent

Job Summary

This role is an excellent opportunity to join one of Europe's leading IT service providers, supporting their end customers. The IT Support Specialist will be responsible for managing end-user devices, including inventory management, registration, issuance, and retrieval. Day-to-day tasks involve handling incoming service requests via hotline and ticketing systems, setting up and cabling workstations, and performing essential troubleshooting for hardware and software issues. Ideal candidates must possess a completed vocational qualification in IT systems integration or equivalent, coupled with experience in hardware/software support and proficiency in Windows 10/11 and MS Office. This full-time, permanent position offers excellent career prospects, modern workplaces, and the chance for permanent employment with the client company, focusing heavily on customer and service orientation.

Required Skills

Education

Vocational qualification as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification

Experience

  • Professional experience in conducting hardware and software support
  • Experience in setting up and configuring workstations

Languages

German (Fluent)

Additional

  • Not specified