Onsite IT Support Specialist | Onsite Support (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role is ideal for a dedicated IT professional focused on providing high-quality onsite support within a leading German IT service provider. Day-to-day responsibilities involve the installation, maintenance, and comprehensive support of essential IT equipment, including notebooks, printers, and peripheral devices. You will be crucial in diagnosing and resolving technical issues related to Windows operating systems, networking, and hardware, managing the entire lifecycle of support tickets from logging to documentation. Key requirements include a completed qualification as an IT Specialist for System Integration or comparable experience, coupled with strong troubleshooting skills for clients and mobile devices. Expertise in Windows OS, Active Directory, and standard software is essential. This position offers an attractive, above-tariff compensation package, up to 30 days of vacation, and excellent opportunities for long-term career development and specialized training.
Required Skills
Education
Completed training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or comparable qualification
Experience
- Several years of professional experience in IT Support (required for lateral entry without formal IT qualification)
- Experience in troubleshooting clients, printers, and mobile devices
- Experience participating in IT rollouts and migrations
Languages
Additional
- Driver's License Class B (Führerschein Klasse B)
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