IT Onsite Support Technician (Part-Time) | Onsite Support Teilzeit (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing critical technical support for one of Germany's leading IT service providers. As an IT Onsite Support Technician, you will be responsible for the day-to-day maintenance of a diverse system landscape, focusing on hardware rollouts, installations, and decommissioning of assets. You will act as a key point of contact for users, troubleshooting and resolving technical issues across First and Second Level Support both onsite and remotely. Your daily tasks will include documenting support requests and maintaining asset records to ensure operational efficiency. This position is ideal for professionals who enjoy hands-on hardware interaction and customer service. The role offers an attractive salary above standard tariff agreements, up to 30 days of vacation, and long-term career perspectives within a company that manages over 600,000 workstations worldwide. It is a unique opportunity to work with a renowned IT leader while benefiting from structured professional development and comprehensive personal support.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronician (IT Systemelektroniker), or a comparable qualification.
Experience
- Professional experience in First and Second Level IT support, including telephone support
- Practical experience in handling standard IT hardware and software environments
- Demonstrated experience in hardware assembly, disassembly, and documentation
- Experience working within a team-oriented and customer-focused service environment
Languages
Additional
- Must be able to work 40 hours per week (despite 'Part-time' in title, description specifies 40 hours); requires a reliable and team-oriented work style.
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