Field Service System Administrator | System Administrator Fieldservice (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing essential on-site IT support and administration for schools and business customers served by a leading telecommunications provider in the Cologne-Bonn-Aachen region. Day-to-day responsibilities include the independent installation and configuration of IT systems, performing regular maintenance tasks, and proactively identifying and documenting system disturbances using a ticketing system. The administrator is also responsible for creating and updating technical documentation and contributing to the continuous improvement of digital customer solutions. To succeed, candidates must possess a completed IT vocational training or equivalent qualification, extensive knowledge of Windows operating systems, and practical experience in technical support for networks, printers, and IT peripherals. Excellent German language skills and a Class B driver's license are mandatory. This position offers attractive conditions, high chances of permanent employment with the client, and a modern workplace within an innovative company focused on teamwork and flat hierarchies.
Required Skills
Education
Completed IT vocational training or comparable qualification
Experience
- Relevant professional experience in IT field service
- Experience in technical support for printers, IT peripherals, and networks
- Experience working with a ticketing system
Languages
Additional
- Class B driver's license
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