Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing essential onsite 1st and 2nd level hardware and software support for a major client in Karlsruhe, acting as the crucial interface between the client's internal IT department and end-users. Day-to-day responsibilities include analyzing and resolving hardware and software malfunctions, ensuring continuous operation, and maintaining high service quality. The ideal candidate holds a completed qualification as an IT Specialist for System Integration or a comparable background, coupled with proven experience in onsite support. Key requirements include proficiency with MS Office, Active Directory, and networking concepts (DHCP, Firewalls). This position offers a permanent contract, attractive compensation, regulated 40-hour work weeks, and opportunities for professional development, requiring strong communication skills, self-reliance, and flexibility for 24/7 shift work.