IT Service Technician | IT Servicetechniker (m/w/d)
wu personal GmbH München
Job Summary
This role involves providing essential IT service support, primarily operating at a dedicated Techbar for a leading, global IT service provider. The successful candidate will be responsible for managing and documenting fault reports within the ticketing system, ensuring smooth operations for end-users. Day-to-day tasks include hands-on hardware support for major brands like Dell, HP, and Lenovo, configuring iPhones according to established guidelines in collaboration with users, and managing IT equipment relocations. Key qualifications include either a completed IT training program or at least one year of practical experience in the IT field, alongside proficiency in Windows, Office, and iOS software. This position offers a stable, tariff-bound contract with above-standard pay and project bonuses, making it an attractive opportunity for customer-focused IT professionals looking for long-term engagements.
Required Skills
Education
Completed vocational training in IT or equivalent qualification
Experience
- 1 year of practical experience in the IT environment
- Experience in customer support and care
- Experience in ticket processing
Languages
Additional
- Temporary contract duration
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