IT Technician | IT Techniker (m/w/d)

Job Summary

This role is ideal for an IT professional focused on providing excellent customer support within a large European IT service provider specializing in workplace solutions for businesses and public institutions. The IT Technician will be the primary point of contact for users, handling IT inquiries and providing support through a ticketing system. Key responsibilities include ensuring high service quality, proactive problem-solving, and maintaining a systematic and reliable workflow. The position requires fundamental IT knowledge, experience with ticketing systems, and fluent German language skills. This is a contract position offering competitive, above-tariff compensation and the potential for long-term engagement and permanent takeover by the client.