IT Service Technician | IT Servicetechniker (m/w/d)
wu personal GmbH Stuttgart
Job Summary
As an IT Service Technician, you will provide comprehensive technical support for a leading global IT infrastructure provider. Your daily responsibilities will involve managing the full lifecycle of hardware, including the installation, movement, and configuration (IMAC-D) of PCs, notebooks, and printers. You will serve as a key point of contact for mobile device management, specifically assisting users with iPhone and iPad configurations. The role requires a hands-on approach to troubleshooting through a ticket-based system, addressing hardware malfunctions for devices like barcode scanners and multi-function printers both remotely and on-site. This position is particularly attractive for those looking to work within a large-scale corporate environment (Enterprise) for a company with over 20,000 employees. It offers a structured career path with high potential for permanent takeover, competitive pay under the GVP collective agreement, and the opportunity to work with modern hardware from top-tier brands like HP, Lenovo, and Apple.
Required Skills
Education
Not specified
Experience
- Professional experience in hardware support for HP and Lenovo products
- Experience working within large-scale enterprise environments
- Professional experience using incident management and ticketing systems such as ServiceNow
- Experience in the installation and configuration of mobile devices and IT peripherals
Languages
Additional
- This is a fixed-term contract position under the GVP collective agreement. Candidates must be available for on-site support and remote delivery tasks.
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