Field Service System Administrator | System Administrator Fieldservice (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
This role involves providing essential on-site IT support and administration for schools and business clients in the Cologne-Bonn-Aachen region. The Field Service System Administrator will be responsible for ensuring seamless IT usage by independently analyzing and resolving technical disruptions, logging faults in a structured ticketing system, and performing installation, configuration, and optimization of client IT infrastructures. Key responsibilities also include regular maintenance, system stability assurance, and creating technical documentation to maintain the knowledge base. The ideal candidate holds a relevant IT qualification and possesses comprehensive experience administering Windows operating systems, coupled with strong technical knowledge of networks, printers, and IT peripherals. This is an excellent opportunity to join an innovative technology company (a leading telecom/internet provider) offering attractive conditions, flat hierarchies, strong teamwork, and high potential for a permanent contract.
Required Skills
Education
Completed IT training (Ausbildung) or comparable qualification
Experience
- Relevant professional experience
- Extensive experience in the administration and use of Windows operating systems
- Knowledge in technical support for networks, printers, and IT peripherals
- Experience with ticketing systems
Languages
Additional
- Driver's License Class B required (for field service travel)
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