Assistant to the Head of Process and Quality Management Staff Unit | Assistenz der Leitung der Stabstelle PQM (w/m/d)
Universitätsklinikum Aachen
Job Summary
This role involves providing comprehensive coordination, organizational, and communication support to the Head and team of the Process and Quality Management (PQM) staff unit, which reports directly to the Commercial Director. Day-to-day tasks include ensuring the accessibility of the unit, coordinating meetings, travel, and events, and preparing detailed minutes, reports, and presentations. The assistant will also be crucial in defining and developing the organization's standards for process documentation and modeling, administering PQM tools (such as Signavio), and ensuring quality assurance. Key requirements include a Bachelor's degree in Business Administration, IT, or equivalent knowledge, strong organizational skills, and professional experience in team assistance or Project Management Office (PMO) functions. This is an attractive, permanent full-time position offering excellent benefits, including 30 days of annual leave, superior occupational pension schemes, and extensive professional development opportunities within a family-friendly university hospital environment, contributing directly to achieving Business Process Excellence.
Required Skills
Education
Bachelor's degree in Business Administration (BWL), IT, or comparable knowledge/qualifications.
Experience
- Professional experience as a Team Assistant or in Office Management
- Professional experience in Project Management Office (PMO)
- Knowledge in Quality Management (desirable)
- Knowledge in Process Management (desirable)
Languages
Additional
- Must demonstrate motivation, organization talent, reliability, structured working methods, and discretion. Requires the ability to handle stress and work in a solution-oriented manner.
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