IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is ideal for an IT professional looking to establish their career as an IT Service Technician, focusing primarily on 1st Level Support and client administration. Day-to-day responsibilities include providing technical assistance via phone, email, and ticket systems, performing IMAC services (Install, Move, Add, Change), and managing client infrastructure. Key tasks involve Windows 10 administration, Active Directory user management, and printer maintenance, ensuring accurate documentation within the ticket tool. Candidates must possess initial professional experience in IT support and strong knowledge of various client hardware types (desktop, notebook, hybrid, printer). While knowledge of MS Office, MS Exchange, Android, and iOS is beneficial, the core requirement is proficiency in Windows and Active Directory. The position offers high planning security through a permanent contract, flexible working models, attractive compensation, and continuous professional development opportunities within a leading German IT service provider.