IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is ideal for a proactive IT Service Technician Agent seeking a stable, full-time, and permanent position within a leading German Engineering & IT service provider. Day-to-day responsibilities focus on delivering essential 1st Level Support via phone, email, and ticketing systems, ensuring smooth operations for end-users. Key tasks include managing IMAC (Install, Move, Add, Change) services, administering Windows 10 environments, handling Active Directory user management, and overseeing printer management. The successful candidate must possess initial professional experience in IT service, solid knowledge of client hardware (laptops, desktops, printers), and proficiency in Windows 10 and AD administration. This position offers high job security, flexible working hours, competitive compensation, and opportunities for continuous professional development, making it an attractive step for IT professionals prioritizing work-life balance and long-term growth.