Senior IT Support Specialist | Senior IT-Support Experte (m/w/d)

Job Summary

This role is for a Senior IT Support Specialist to join a top Engineering & IT service provider in Germany, offering high planning security through an unlimited employment contract and flexible working models. The specialist will be responsible for handling customer inquiries via telephone and ticketing systems, providing comprehensive support for diverse IT technologies including servers, clients, storage, networking, and firewalls. Key operational duties involve the administration and monitoring of customer systems, specifically managing Windows Clients, Windows Server, and Linux environments, alongside expert troubleshooting of hardware and software faults. Candidates must possess a completed IT qualification and a minimum of three years of relevant support experience, particularly within the Microsoft ecosystem and MS Office 365. This position is ideal for structured and self-reliant professionals seeking continuous professional development and a supportive corporate culture.