IT Specialist - System Integration and Customer Support | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This role is for an engaged IT Specialist, preferably in System Integration, to join a rapidly growing IT department within a full-service agency specializing in external presentation for SMEs. The core responsibilities involve providing first-class technical support to customers via phone and online channels, focusing on domain registration and management, and utilizing remote maintenance software to analyze and resolve technical issues, particularly concerning email accounts. The ideal candidate will possess strong technical problem-solving skills and a completed vocational training as an IT Specialist for System Integration or equivalent qualification. This position offers autonomous and varied work within a friendly, future-oriented team, personalized learning opportunities, and a stable, full-time, permanent contract with core working hours and no mandatory overtime.