2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)

Job Summary

This role offers an exciting career opportunity as a 2nd Level Support Technician in Papenburg, working for a leading IT consulting and service company focused on digitalization, cloud transformation, software development, and cybersecurity for mid-sized businesses. Day-to-day responsibilities include performing hardware repairs, managing complex IT issues through 2nd level support, installing and configuring IT systems, maintaining Windows operating systems, and resolving incidents using a central ticketing system. The ideal candidate will have a completed professional qualification, such as an IT Specialist for System Integration, coupled with at least two years of professional experience in 2nd Level Support. Comprehensive knowledge of both software and hardware, along with proficiency in ticketing systems, is essential. The position is initially offered through temporary employment with a strong option for permanent takeover, providing a long-term professional perspective and opportunities for further technical training.