Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role involves providing comprehensive technical assistance and administration for diverse client IT infrastructures. Day-to-day responsibilities include handling customer inquiries via phone and ticketing systems, administering and monitoring client systems, and managing a range of technologies including servers, clients, storage, network components, and firewalls. A core focus is on supporting Windows Clients, Windows Server, and Linux operating systems, alongside troubleshooting hardware and software issues. Candidates require a completed IT qualification and at least three years of support experience, particularly within the Microsoft environment, complemented by familiarity with MS Office 365. The position offers high job security through an unlimited contract, flexible working hours for a healthy work-life balance, and opportunities for continuous professional development within a large, supportive organization.