IT Support Specialist, System Integration | Fachinformatiker/In / Kundensupport / IT-Support

Job Summary

This position calls for an engaged IT Specialist, ideally with a background in System Integration, or a skilled career changer, to join a rapidly growing IT department within a modern full-service advertising agency. The primary focus of the role is providing first-class technical support to customers via phone and online channels. Day-to-day responsibilities include the registration and comprehensive management of domains, coupled with the analysis and resolution of various technical issues, particularly those related to email accounts, often utilizing remote maintenance software. Candidates must demonstrate strong technical problem-solving capabilities to ensure continuous, high-quality service delivery. This opportunity offers a stable, future-oriented working environment characterized by flat hierarchies, personalized learning and development opportunities, and predictable core working hours on a permanent contract basis.