IT On-Site Support Specialist (Part-Time, 20 Hours) | Fachinformatiker (all genders) IT Vor-Ort Support in Teilzeit 20 Stunden

Job Summary

This part-time role (20 hours/week) is ideal for an IT professional or student looking to provide essential on-site IT support in Munich. The successful candidate will be responsible for managing IT incidents, from initial logging in a trouble ticket system to prioritizing, classifying, and escalating issues. Key tasks include installing and configuring hardware and software (desktops, notebooks, printers), assisting with IT relocations by setting up workstations, and conducting functional and connectivity tests. This position requires strong user support experience, proficiency with Windows operating systems and MS Office/Office 365, and a solid understanding of networking fundamentals. Fluency in German is a must, along with a service-oriented and reliable approach.