IT Service Desk Employee | IT Service Desk Mitarbeiter (m/w/d)

Job Summary

This role involves providing comprehensive IT support, handling both 1st and 2nd level support requests for software and hardware issues. The successful candidate will monitor support tickets, oversee company-wide technologies and software solutions, and escalate complex problems to specialized departments. Key responsibilities also include installing, configuring, and decommissioning workstation systems and peripherals, implementing project requirements, and generating service reports. This position is ideal for a detail-oriented individual with strong technical skills and a customer-centric approach, offering a stable, permanent contract and opportunities for professional development within a supportive team environment.