IT Service Desk Employee | IT Service Desk Mitarbeiter (m/w/d)

Job Summary

This role is for an IT Service Desk Employee who will be a key point of contact for software and hardware support within the company, handling both 1st and 2nd level support requests. Day-to-day tasks include processing support tickets, monitoring their status, and overseeing the company's technology and software solutions. The position also involves installing, customizing, and dismantling workstation systems and peripherals, as well as implementing and testing project requirements related to software and hardware. The ideal candidate will have a background in IT system integration, strong customer service skills, and excellent proficiency in both German and English. This is an attractive opportunity for both experienced professionals and career starters, offering long-term job security and opportunities for professional development.