IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role offers a fantastic opportunity for an IT Service Technician to provide essential 1st Level Support, managing technical inquiries via phone, email, and ticketing systems. You will be responsible for IMAC services, Windows 10 administration including Active Directory management, and printer management. A key part of the role involves meticulous documentation within the ticket tool. The ideal candidate will have initial professional experience as an IT Service Technician Agent, possessing strong knowledge of client hardware and Windows 10/Active Directory administration. This position offers high job security with an unlimited employment contract and opportunities for continuous professional development.