Administrative Officer for Operations and Organization | Sachbearbeiter/-in Betrieb und Organisation (m/w/d)

Job Summary

This role is for an Administrative Officer focusing on Operations and Organization within the Public Order Office of the City of Stuttgart. The primary responsibilities include coordinating daily customer operations, managing staffing and spatial resources, and acting as a liaison with official guides to ensure smooth service delivery. The officer will also handle citizen complaints, support organizational reviews, and ensure the consistent implementation of new service instructions. A key aspect of the role involves contributing to working groups on departmental organization, preparing information for leadership, and developing onboarding and training concepts, including controlling and planning training sessions for new employees and the introduction of e-files. Additionally, the officer will contribute to the development of the Foreigners' Authority's control system by defining data processing requirements and creating graphics.