Senior IT Support Specialist | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Specialist role involves providing crucial technical assistance to customers, managing inquiries via phone and ticketing systems, and ensuring the smooth operation of diverse IT infrastructures. Day-to-day tasks include supporting various IT technologies such as servers, clients, storage, network, and firewalls, with a strong focus on Windows and Linux systems. The ideal candidate will possess a solid IT background, at least 3 years of support experience in Microsoft environments, and proficiency in troubleshooting hardware and software issues. This position offers a permanent contract, opportunities for professional development, and a supportive work environment, making it an attractive opportunity for an experienced IT professional looking to advance their career.