Senior IT Support Expert | Senior IT-Support Experte (m/w/d)
Piening GmbH Engineering & IT
Job Summary
This Senior IT Support Expert role involves providing comprehensive technical assistance to clients, handling inquiries via phone and ticketing systems. The successful candidate will be responsible for supporting a wide range of IT technologies including servers, clients, storage, networks, and firewalls, with a strong focus on Windows and Linux systems. Key responsibilities also include system administration, monitoring, and meticulous documentation. This position offers an attractive opportunity for IT professionals with a solid background in Microsoft environments and Office 365, seeking a stable, full-time, and permanent role within a reputable engineering and IT service provider in Germany. The company emphasizes continuous professional development, work-life balance, and a supportive culture.
Required Skills
Education
Completed IT apprenticeship or equivalent qualification
Experience
- At least 3 years of support experience in a Microsoft environment
- Experience with Linux systems
- Experience in supporting MS Office 365 systems
- Experience in troubleshooting and fault rectification for hardware and software
Languages
Additional
- Not specified
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