IT Service Technician (m/f/d) IT Support and Customer Service | Servicetechniker (m/w/d) IT Support und Kundenservice

Job Summary

This role as an IT Service Technician in Hallstadt involves providing comprehensive IT support and customer service. You will be responsible for installing and maintaining hardware and software, as well as client and server environments. Day-to-day tasks include implementing systems into existing networks, providing support for IT environments, assisting with IT project planning and implementation, handling 1st level support inquiries, and prioritizing 2nd level support requests. A key aspect of the role is documenting service interventions within the helpdesk system. This position offers a modern flextime model, mobile work options, and extensive training opportunities, making it an attractive opportunity for IT professionals seeking a dynamic and supportive work environment.