IT Technician First and Second Level Support | IT-Techniker (m/w/d) First und Second Level Support

Job Summary

This role offers an exciting opportunity for an IT Technician to provide essential first and second-level support, ensuring the smooth operation of IT infrastructure. Day-to-day responsibilities include the deployment, setup, and decommissioning of hardware, managing workstation relocations, and troubleshooting both hardware and software issues. A key part of the role involves coordinating repair services for workstation hardware and configuring/troubleshooting mobile devices through Mobile Device Management. Candidates should possess a relevant IT vocational qualification or equivalent professional experience, combined with a solid understanding of current hardware and software, and experience with client field service or helpdesk systems. This position is attractive due to an unlimited employment contract, opportunities for IT certifications, and the chance to work on diverse projects across various industries.