IT Dispatcher | IT-Dispatcher (m/w/d)

Job Summary

As an IT Dispatcher, you will play a crucial role in coordinating support services for technical issues related to hardware and software systems. Your day-to-day responsibilities will involve planning and managing technician assignments, ensuring timely spare parts disposition, and maintaining adherence to customer service level agreements (SLAs). You'll also be responsible for monitoring performance, handling escalations, and ensuring thorough ticket documentation and reporting. This position is ideal for someone with strong organizational and communication skills, a customer-oriented mindset, and experience in IT support. You will contribute to a dynamic team within a globally active company, benefiting from opportunities for professional development and a supportive work environment focused on innovation and employee growth.