IT Service Technician Onsite | IT Servicetechniker (m/w/d) Onsite

Job Summary

This role is for an IT Service Technician who will be based onsite in Gilching, Germany. The primary responsibilities include installing and configuring hardware and software, providing 2nd level support directly at customer locations, and meticulously documenting all work steps. The technician will also be involved in technical escalation management, answering complex technical questions, and developing solutions for IT landscape disruptions. This position requires strong analytical skills to quickly grasp technical interrelationships and a collaborative approach to problem-solving. The ideal candidate will have a background in IT, solid networking experience, and comprehensive knowledge of current Windows operating systems. This is an excellent opportunity for a professional looking for a versatile and challenging role with potential for permanent employment.