IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Münster, Westfalen, Nordrhein-Westfalen, Deutschland
Published Sep 8, 2025
Full-time
No information

Job Summary

As an IT Onsite Support Specialist, you will be the primary point of contact for employees' technical needs, providing direct, in-person assistance with IT challenges. Your day-to-day will involve setting up, maintaining, and replacing end-user devices such as PCs, laptops, monitors, and printers, as well as assisting with software and operating system configurations. You'll also manage technical support for meeting rooms, including presentation equipment, and perform basic network and cabling tasks. A key part of the role is documenting and tracking IT incidents in a ticketing system and coordinating with the central IT team. This position offers a chance to actively contribute ideas, take on responsibility, and develop your skills within a supportive team environment.

Required Skills

Education

Completed IT apprenticeship (e.g., IT Specialist for System Integration) or comparable practical experience

Experience

  • Professional experience in an IT environment
  • Experience with Windows systems, Microsoft Office, and common IT hardware
  • Basic knowledge of network infrastructures, including IP addressing, DHCP, and DNS

Languages

Not specified

Additional

  • Not specified