IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Bochum, Nordrhein-Westfalen, Deutschland
Published Sep 8, 2025
Full-time
No information

Job Summary

This role involves providing direct, hands-on IT support to employees, addressing their technical challenges in person. Key responsibilities include setting up, maintaining, and replacing end-user devices such as PCs, laptops, monitors, and printers. The specialist will also assist with software and operating system configurations, manage IT equipment in meeting rooms, and perform basic network and cabling tasks. Furthermore, the role requires meticulous logging and tracking of IT incidents within a ticketing system and coordinating with the central IT team. This position is ideal for someone with an IT background, strong Windows and Office skills, and a service-oriented approach, offering the chance to take on responsibility and contribute actively to a dynamic team.

Required Skills

Education

Completed IT apprenticeship (e.g., IT Specialist for System Integration) or profound practical experience in the IT field

Experience

  • Professional experience in an IT environment
  • Experience with Windows systems, Microsoft Office, and common IT hardware
  • Basic knowledge of network infrastructures (IP addressing, DHCP, DNS)

Languages

Not specified

Additional

  • Not specified