Service Technician (m/f/d) in Customer Center | Servicetechniker (m/w/d) im Kundencenter

Job Summary

This role involves installing and configuring cutting-edge software solutions for time management, workforce scheduling, access management, and digitalization. As a key member of the support team, you will provide product-technical support for AIDA ORGA's software applications, serving as the direct point of contact for customer inquiries regarding ongoing operations. Your responsibilities include customer support, initial software setup according to client needs, and meticulous documentation and testing of your work. You will also be expected to find pragmatic and sometimes unconventional solutions to complex challenges. This position is ideal for an IT-savvy, customer-oriented individual with a passion for application software and strong communication skills, offering a supportive team environment and opportunities for continuous learning and development.