IT Service Technician (Customer Support) | Servicetechniker (m/w/d) im Kundencenter

Job Summary

This role is for an IT Service Technician to join the in-house support team, focusing on modern software solutions for time management, workforce planning, access control, and digitalization offered by AIDA ORGA. Key responsibilities include the installation and configuration of these advanced software systems, acting as the primary technical contact for customers regarding ongoing operations, and providing comprehensive customer support. You will be expected to perform the basic setup of software according to customer needs, meticulously document and test your results, and find pragmatic solutions for complex technical challenges. The ideal candidate possesses a completed vocational qualification in IT or a comparable background, strong organizational skills, and excellent written and verbal communication abilities. This position offers a stable, future-proof working environment in Germering, featuring flexible working hours and intensive onboarding support, making it suitable even for career changers with relevant professional experience.