Customer Support Technician | Servicetechniker (m/w/d) im Kundencenter

Job Summary

This role is for a Customer Support Technician specializing in the installation, configuration, and maintenance of AIDA ORGA's modern software solutions, including Time Management, Workforce Scheduling, Access Management, and digitalization tools. Day-to-day responsibilities involve acting as the primary technical contact for customers, performing initial software setups according to client needs, providing in-depth product support, and documenting work results while finding pragmatic solutions to complex issues. The ideal candidate holds a qualification such as an IT System Electronics Technician or Specialist in System Integration, possesses strong organizational skills, IT affinity, and excellent written and personal communication abilities. The position offers a permanent contract, flexible working hours (flextime), a supportive team environment, and excellent opportunities for continuous learning and professional development, making it suitable for motivated professionals and career changers alike.