IT Support Specialist | Mitarbeiter(in) IT Support (m/w/d)
PWS Electronic Service GmbH
Job Summary
This role is for an IT Support Specialist responsible for the installation, configuration, and ongoing technical support of AIDA ORGA's proprietary software solutions, including Time Management, Workforce Planning, and Access Management systems. Key responsibilities involve acting as the direct contact for customers, troubleshooting operational issues, performing initial software setup according to client specifications, and diligently documenting and testing results. The ideal candidate should possess completed vocational training in IT or a comparable field, demonstrating strong organizational skills, IT affinity, and excellent communication abilities for effective customer interaction. This position offers a stable, permanent contract in an agile environment in Germering, emphasizing teamwork, continuous development, and flexible working hours.
Required Skills
Education
Completed vocational training as an IT System Electronics Technician, IT Management Assistant, IT Specialist for System Integration, or comparable qualification.
Experience
- Professional experience in IT or HR environment (preferred)
- Professional experience in customer-oriented technical support
- Experience with documentation and testing of work results
Languages
Additional
- Permanent employment contract. Location is Germering. Openness to career changers (Quereinsteiger).
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