Field Service Technician - Open Scape SBC/Microsoft Teams | Servicetechniker für den Außendienst (m/w/d) - Open Scape SBC/Microsoft Teams

SPIE Germany Switzerland Austria GmbH

Riemerling, Bayern, Deutschland
Published Jun 18, 2025

Job Summary

As a Field Service Technician, you will be responsible for the flawless installation, implementation, and maintenance of telecommunications systems, including Open Scape SBC and Microsoft Teams Direct Routing. Your daily tasks will involve commissioning services, performing scheduled maintenance, troubleshooting complex issues, and documenting all work performed. You will also manage spare parts orders and engage directly with customers to identify and market additional service opportunities. This role requires a strong background in IT, network, or telecommunications, with a focus on customer service and analytical problem-solving. It's an attractive opportunity for a proactive individual who enjoys a dynamic field-based role, offering an unlimited contract, work-life balance, and significant development potential within a stable and growing company.

Required Skills

Education

Completed vocational training in Information Technology, Network Technology, or Telecommunications. Open to career changers with strong interest and aptitude.

Experience

  • Completed training in Information Technology, Network Technology, or Telecommunications, ideally with experience in Siemens/Unify products (e
  • g
  • , OpenScape Voice, OpenScape SBC, OpenScape UC)
  • Knowledge of Anynode SBC or Audiocodes SBC and configuration with MS Team Direct Routing is ideal
  • Basic knowledge in network and router installations
  • Professional experience in a technical field service environment with customer interaction

Languages

German (Fluent)

Additional

  • Driving license Class B; Willingness to travel nationwide within Germany.