Field Service Technician - OpenScape SBC/Microsoft Teams | Servicetechniker für den Außendienst (m/w/d) - Open Scape SBC/Microsoft Teams

SPIE Germany Switzerland Austria GmbH

Leipzig, Sachsen, Deutschland
Published Jun 18, 2025

Job Summary

This role is for a dedicated Field Service Technician responsible for the installation, implementation, and maintenance of communication systems, specifically focusing on OpenScape SBC and Microsoft Teams Direct Routing. The successful candidate will perform commissioning, service, and maintenance tasks, troubleshoot issues, and document all customer-facing activities. This position requires strong technical acumen in IT, network, or telecommunications, excellent problem-solving skills, and a customer-centric approach. It's an attractive opportunity for professionals with experience in Siemens/Unify products or for career changers with a strong interest in the field, offering an unlimited contract, work-life balance, and development opportunities within a stable company.

Required Skills

Education

Completed vocational training in Information Technology, Network Technology, or Telecommunications. Career changers with strong interest and aptitude are also considered.

Experience

  • Completed training in Information Technology, Network Technology, or Telecommunications
  • Experience with Siemens/Unify products and solutions (e
  • g
  • , OpenScape Voice, OpenScape SBC, OpenScape UC) is ideal
  • Knowledge of AnyNode SBC or AudioCodes SBC and configuration with MS Teams Direct Routing is ideal
  • Basic knowledge in network and router installations
  • Professional experience in a customer- and service-oriented work environment
  • Experience in field service is required

Languages

German (Fluent)

Additional

  • Driving license Class B; Willingness to travel nationwide within Germany.