Field Service Technician - OpenScape SBC/Microsoft Teams | Servicetechniker für den Außendienst (m/w/d) - Open Scape SBC/Microsoft Teams

Job Summary

This role is for a dedicated Field Service Technician based in Hamburg, focusing on the installation, implementation, and maintenance of telecommunications and IT solutions. The successful candidate will be responsible for commissioning services, performing scheduled maintenance, troubleshooting complex issues, and documenting all client-side work. Key responsibilities also include managing spare parts, engaging in customer discussions, and identifying new business opportunities for sales. This position is ideal for professionals with a background in IT, network, or telecommunications, particularly those with experience in Siemens/Unify OpenScape solutions and Microsoft Teams Direct Routing. Even career changers with strong technical interest and analytical skills are encouraged to apply. The role requires a customer-oriented approach, excellent communication, and a high degree of flexibility, offering a stable, full-time, and permanent position with opportunities for professional development.