System and Network Administrator | System- und Netzwerkadministrator (m/w/d)

Job Summary

This role offers an exciting opportunity for a System and Network Administrator to join a dynamic project in Meckenheim, Germany, with a potential for long-term engagement. You will be a central point of contact, ensuring IT service requests are handled efficiently and expertly, from initial analysis to escalation. Key responsibilities include monitoring and administering WAN, LAN, and telecommunications networks, documenting all processes in an ITSM system, and actively contributing to the knowledge database. You will also manage 2nd-level support incidents and coordinate service deployments, including during on-call periods. This position is ideal for someone looking to deepen their expertise in IT service and network technology within a technology-oriented environment, contributing significantly to the smooth operation of critical systems.